Privacy Policy
Introduction
The Aspen Clinic ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with relevant data protection laws, including the UK General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following types of information from you when you use our website or services:
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Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us when you fill out a form, book an appointment, or communicate with us.
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Health Information: In the course of providing our services, we may collect health-related information, which is handled with the highest level of confidentiality and care.
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Technical Information: Information such as your IP address, browser type, device information, and browsing actions on our website may be collected to improve user experience and analyse website traffic.
How We Use Your Information
We use your personal information for the following purposes:
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Providing Services: To schedule appointments, communicate with you, and deliver the services you have requested.
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Improving User Experience: To understand how visitors use our website, enabling us to enhance its functionality and content.
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Marketing and Updates: With your consent, we may send updates, news, and marketing information regarding our services.
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Legal Obligations: To comply with applicable laws and regulations.
How We Share Your Information
Your personal information is treated as confidential and is only shared in the following instances:
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With Trusted Partners: For specific tasks like hosting, IT services, or payments, with providers who adhere to strict confidentiality agreements.
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With Regulatory Authorities: If required by law or to comply with a legal process, we may disclose information to relevant regulatory authorities.
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Internally: Among our staff, solely for the purpose of providing and improving our services.
Data Security
We are committed to ensuring that your information is secure. We use appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.
Data Retention
We will retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.
Your Rights
Under the GDPR, you have certain rights regarding your personal data, including the right to access, correct, delete, and restrict its processing. You also have the right to withdraw consent at any time if we are relying on it to process your information.
Cookies and Tracking
For information about how we use cookies and similar tracking technologies, please see our Cookie Policy.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
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Email: admin@aspenclinic.co.uk
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Postal Address: The Aspen Clinic, Unit 12 Quays Reach Business Park, Carolina Way, Salford, M50 2ZY
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically for updates.